Sales

Sales orders under control. Always

Forget Excel chaos and missed deadlines. Your customers receive orders on time, and you gain more repeat sales.

  • All customer orders in one place — clear and simple
  • Always know delivery dates and order statuses
  • Real-time stock booking — no mistakes, no false promises

-20%

Order processing time

+20%

Repeat sales thanks to on-time delivery

-30%

Number of errors and returns

How it works

Orders that work on their own

Every stage from customer request to shipment — automated and under control.

Quotation-to-shipment flow: quote, order and invoice cards connected to dispatch

Order creation

The manager creates an order based on a request or quotation.

Stock check

The system automatically displays product availability and reserves batches.

Status control

You always know whether an order is confirmed or in progress.

Shipment and documentation

The system generates delivery notes and records fulfillment.

Why it works

Availability you can actually promise

Sales sits on top of live production data, so a confirmed date is a date the shop floor can hold.

  • Order created straight from an inquiry or quotation, with no re-keying
  • Real-time availability check with allocation of specific batches to the order
  • Delivery-date control against the production plan, not against a wish
  • Partial shipments and backorders tracked per order line, not in a notebook
  • Goods issue and return notes that update stock and order status on posting
  • Customer service level tracked per order line, the way manufacturers measure OTIF
  • Price lists and discounts applied consistently across quotations and orders
  • Every promise traceable: who confirmed which date, batch and quantity

Roles

What will you gain?

Transparent sales overview

Sees order volumes, fulfillment, and projected revenue in real time.

Fulfilling customer commitments

Assurance that delivery deadlines are tracked and met.

Increased customer trust

Fewer disruptions, more repeat orders.

Scope

What's in the box?

Creation and management of sales orders.

Creation of quotations and converting them into orders.

Automatic tracking of order statuses (new, in progress, shipped, completed).

Monitoring fulfillment and delivery deadlines.

Real-time product availability check.

Stock reservation for sales order.

Generating shipment and return documents.

Automatic data updates after issuing delivery documents.

Full transparency of customer order fulfillment.

Built for real production

More control where manufacturers feel the pain

Practical capabilities that remove rework, hidden delays and spreadsheet handoffs from daily operations.

A promised date that holds

Sales sees production progress on the order line instead of chasing the shop floor.

Included from Standard

Delivery as its own document

The warehouse knows what to pick while sales sees exactly where fulfilment stands.

Included from Pro

Delivery schedules by order line

Commit quantities in phases instead of promising everything by month-end.

Included from Pro

Currencies without spreadsheet rework

Quote and issue goods in the deal currency without manual recalculation.

Included from Standard

Commercial data stays private

Dealers, regions and business lines see only the orders and prices they should.

Included from Advanced

Start production from an approved quote

Reserve capacity and materials before a conventional sales order slows you down.

Included from Pro

Why it matters

What sales teams get

Transparent sales overview

See order volumes, fulfillment, and projected revenue in real time.

Fulfilling customer commitments

Assurance that delivery deadlines are tracked and met.

Synchronization of production and sales

Orders are instantly transformed into production tasks.

Improved cash flow

Fast invoice and delivery note generation keeps receivables moving.

Customers

Trusted with their sales

Thanks to automatic reservation, we no longer confirm to customers products that aren't actually in stock.

Ahmed K.

Head of Sales

I can see all orders in one system and track customer shipments daily.

Omar Al Hashimi

Sales Manager

Less time is spent preparing shipping documents — the system generates them automatically.

Huda Al Mansoori

Sales Coordinator

Now I can see all orders in one place and instantly check stock before confirming with the customer. What used to take hours now takes minutes.

Rohit M.

Sales Manager

FAQ

Frequently asked

Feel how effortless sales management can be — try factory.online